Refund policy
Refund Policy
Q: Do you accept returns?
A: Since my products are made-to-order, I only accept returns for defective or damaged items. Please contact me within 7 days of receiving your order if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Q: Do you offer refunds on digital products?
A: Due to the nature of digital downloads, I cannot offer refunds once a file has been delivered. However, if you experience any issues, I’m happy to assist!
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Refunds, if approved, will be processed within 7-10 business days. Please note that your bank or
payment processor may take additional time to reflect the refund in your account.